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All about EmailMany people regard email as the most important part of the internet. We treat your email just as importantly as you do, aiming to provide a fast, reliable and secure service to all our subscribers. However, sometimes it can be a bit of a maze setting up your computer in order to receive and send your emails smoothly. Different computer systems and different email software can all provide their share of puzzles and configuration issues. We aim to support most variations of systems, but always strive to provide generic help so that you can not only configure your system efficiently, but also learn a bit of how email works along the way. Once your connection is working correctly and you can connect to the internet, there are two ways to get your email; The first is the usual way of downloading your email into your favourite email program on your computer and the second can be used if you're travelling around the world or just want to quickly check your emails on a friends computer, and that's to access the WebMail system via any web browser. 1. Using an email client Our incoming mail server is a type POP3 and is called pop.orpheusnet.co.uk
RISC OS Ant Suite users should ensure that the mail server name has /ucb appended to the end of the incoming mail server name, thus in the mail setup ensure that the mail server name is given as pop.orpheusnet.co.uk/ucb Some computers default to one way and some default to the other way. Apple's new OS X system's 'Mail' application for example, leaves messages on the server as the default option. This is one area to check if you find that messages are repeatedly downloaded each time you connect.
2. Using WebMail
Once you've logged in, you should be able to view all your messages and delete any that are long or not required. If using WebMail for the very first time, you should familiarise yourself with the various settings, including the personal preferences. It's important to set your return email address so that any messages you send via the WebMail system are addressed correctly with your return email address. This can be set by clicking on the Options link at the top of the screen once you've successfully logged in. This will take you to the various options available. Now click on the Personal Information link. On the following screen you can set your personal information such as your email address, optional reply to address (if different from your email address) and an optional signature (which will be added at the bottom of all your emails). There are various other options too, but these are self-explanatory and can be set/unset for personal preference. Once you've set all the values you require, remember to click the Submit button at the bottom of the screen, which will save the settings for future use. Click on the INBOX link on the left hand navigation panel to return to your mailbox. When you've finished with the WebMail system, you should always log out correctly by clicking on the Sign Out link in the top right hand corner. Sending Emails
Our outgoing mail server is called smtp.orpheusnet.co.uk and does not use authenticated login. Authentication is done by verifying that you're actually connected to Orpheus in the first place If you're not physically connected to Orpheus when you try sending messages via smtp.orpheusnet.co.uk you will receive a "550 Relaying Forbidden" error message, which basically means that our server has refused to relay your mail message. RISC OS Voyager users should again ensure that they are using the Orpheus updated version of !Voyager, because the original Argonet version does not connect to our smtp server and will not work. Additional support |